FAQ

Browsers

Q: Which web Browsers are best to view Fairplay?

The Fairplay website has been optimised for viewing using Internet Explorer 5 and 6, Netscape 7 or compatible browsers.

Cookies

Q: Do I have to set my browser to accept Cookies?

This Fairplay website uses cookies in its operation. Setting your browser to limit or prevent cookies may therefore prevent full access. For a full explanation of our privacy policy relating to cookies please see our Privacy Statement.

Logins

Q: Why am I being asked for a username and password?

Full access to new stories and archives is restricted to current subscribers of Fairplay Magazine. For details of subscriptions please see our section Subscribe.

Q: I am a subscriber to Fairplay magazine but have not received or have lost my username and password

Contact Customer services by email at customer.services@lrfairplay.com

Please ensure that your email contains your name, company, contact telephone and the news service, Fairplay magazine or Newbuildings News, which you are trying to access.

Please note that for security reasons passwords will normally only be issued to the original purchaser of the subscription.

Q: I am entering my username and password but they are not recognised.

Please check that you are entering the details exactly as supplied. Often problems are simply caused by exchanging password and username, minor typing errors such as 0 (zero) for O, 1(one) for (L), or having the Caps Lock function engaged.

Subscribers to our Newbuildings News service or to any of our other online database services should note that you may have different usernames and passwords for these services which will not allow access to Fairplay magazine.

If this does not cure the problem contact Customer services by email at: customer.services@lrfairplay.com

Please ensure that your email contains your name, company, username and password, contact telephone and the news service (Fairplay magazine or Newbuildings News) which you are trying to access.

Q: I wish to change my username and/or password

Contact Customer Services by email at customer.services@lrfairplay.com

Please ensure that your email contains your name, company, username and password, contact telephone and the news service (Fairplay magazine or Newbuildings News) which you are trying to access.

Daily Newbuildings News

Q: I am a subscriber to the Lloyd's Register - Fairplay Daily Newbuildings News where do I find the news stories and archives

Lloyd's Register - Fairplay's Daily Newbuildings News stories and archives are located at
www.lrfairplay.com

Searching

Q: How does your searching work?

You can search for any word or combination of words that appear throughout the Fairplay, Solutions and Daily News archives.

Results will be returned in most recent first order.

There are currently two places to search from:

1. Home Page Search: The home page search will search all the electronic archives, the Daily News stories back to 1996 and the Fairplay and Solutions articles published since 6th January 2000.

2. Archive Search: Available on the Archive Menu, this option allows you to refine the search to a specific publication.

Searching a single word: Just type the word and press GO. Results will come back that feature that word.

Multiple word searching: You can search for occurances of two or more words by simply typing those in together in the search box. The results will not only show them together but also as separate words within the document.

Keeping word combinations together: By putting quote marks " " around words you ask for a search to produce results with those words in exact combination together. For example, searching for "dry bulk vessel" will produce a result with those words somewhere together in the article, not separate. Where those words are not to be found together, the search will return the next best option, ie two of the words together or single words where they appear in the same article etc.